Book now

Our Quality
Focus.

Maintaining the highest standards.

Search

Please enter your search term below

THE QUALITY ASSURANCE CYCLE

We ensure the highest quality of delivery at our clubs.

Our approach to quality assurance is based on a central cycle, designed to maintain continuous improvement across the business.

INITIAL ASSESSMENT

The setting is visited and graded against EYFS framework and our own values, to ensure quality and standardisation.

OUTCOME OF VISIT

Provided in a grade format, the outcome determines timeframes and frequency of revisits. If standards are not met, intensive training is provided.

UPSKILLING AND RESOURCES

Our bespoke staff training is delivered by professionals with over 12 years’ sector experience and our Resources Coordinator ensures equipment is regularly refreshed.

SUPPORT SESSION

Each setting is visited by a Regional Manager to ensure that actions set out in initial assessment are understood and being followed. Support is given where necessary.

FOLLOW UP VISIT

A follow up audit of the setting is carried out by the quality team, to monitor the improvements laid out in the initial outcome.

RECOGNITION AND REWARD

Staff are recognised and rewarded for going above and beyond to deliver an excellent service, and for maintaining and representing our values.

OUR OFSTED REPORTS

We are proud that we have a high standard of Ofsted inspection results.

READ MORE
“Children enjoy playing in the safe and welcoming environment. They show good levels of self-esteem and demonstrate good manners. Their behaviour is extremely good. The attentive staff are very aware about children's emotional welfare.”
Ofsted Inspection, 2020
“Staff have an exceptional knowledge of their key children and put in place highly effective systems to help children to settle. Children are extremely happy. They confidently express their needs and ideas, and staff respond to them with enthusiasm.”
Ofsted Inspection, 2020
“Staff create a calm and relaxed environment for children to unwind after a long day at school. All children are motivated and concentrate on activities. They learn through their play and enjoy the way staff interact with them.”
Ofsted Inspection, 2020
“Staff know the children exceptionally well. They liaise effectively with the children's teachers and parents in order to support all their needs. This reflects in the children's exemplary behaviour as they enthusiastically greet staff and share stories of their school day and home lives.”
Ofsted Inspection, 2019